Items purchased from Regina Nicole Boutique can be returned for store credit only. Customer is responsible for return shipping costs. We must be notified about returns within 7 days of customer receiving item (delivery date) and we must receive the merchandise within 14 days of original delivery date. We do not offer refunds, store credit, or exchanges on any sale or discounted items, these items are final sale. Jewelry is final sale. Shoes will be subject to a $5 restock fee. This fee will be deducted from your store credit. Returned items must be unworn with tags still attached, free of strong odors, pet hair, perfumes, damages, etc. Shoes must be in original packaging and unworn. All other items must be in new condition with tags intact. Regina Nicole Boutique reserves the right to refuse issuance of store credit on items that are unable to be restocked and resold due to damages caused by customer.
We take pride in providing quality to our customers. However defects in production do occur, if we happen to miss something in our quality control process and that item reaches you damaged, please contact us so that we can make things right for you in the form of a replacement or refund.